Terms of service

Last updated: April 2026

These terms govern your use of kymralighting.co.uk and any purchase made through our store.

ABOUT US

Kymra Commerce Ltd ("Kymra Lighting", "we", "us", "our")
Trading as: Kymra Lighting
Company Registration Number: 16970017
Registered in England and Wales
Registered Office: 3rd Floor, 86–90 Paul Street, London EC2A 4NE
Email: sales@kymralighting.co.uk
Phone: 0333 090 0045

ACCEPTANCE OF TERMS

By accessing our website or placing an order, you agree to these terms. If you do not agree, please do not use our website.

PRODUCTS AND PRICING

All prices are shown in GBP and include VAT where applicable. We reserve the right to change prices at any time. Product images are for illustration purposes — actual products may vary slightly.

ORDERS

By placing an order you are making an offer to purchase. We reserve the right to refuse or cancel any order. You will receive an email confirmation once your order is accepted.

PAYMENT

We accept major credit and debit cards and PayPal. Payment is taken at the time of order. All transactions are processed securely via SSL encryption.

DELIVERY

Delivery is to UK mainland addresses only. Timeframes are estimates and not guaranteed. See our Shipping Policy for full details.

RETURNS & REFUNDS

We accept returns within 30 days of delivery for unused items in original packaging. See our Returns Policy for full details. Your statutory rights under the Consumer Rights Act 2015 are not affected.

CANCELLATIONS

You have the right to cancel your order within 14 days of receiving your goods under the Consumer Contracts Regulations 2013. Made-to-order items may be exempt from cancellation rights — this will be clearly stated on the product page.

PRODUCT WARRANTIES

All products carry full manufacturer warranty. Warranty periods vary by product and brand — details are provided with each product.

LIMITATION OF LIABILITY

Our liability is limited to the value of your order. We are not liable for indirect or consequential losses.

INTELLECTUAL PROPERTY

All content on kymralighting.co.uk is owned by or licensed to Kymra Commerce Ltd. You may not reproduce or redistribute any content without our written permission.

GOVERNING LAW

These terms are governed by the laws of England and Wales. Any disputes are subject to the exclusive jurisdiction of the English courts.

CHANGES TO TERMS

We reserve the right to update these terms at any time. Continued use of our website constitutes acceptance of the updated terms.

CONTACT

Kymra Commerce Ltd
3rd Floor, 86–90 Paul Street, London EC2A 4NE
sales@kymralighting.co.uk
0333 090 0045